CITIZEN CHARTER
| Service Provided | Main Document to be Produced | Max Time Taken to Serve | Main Officer Responsible | Telephone |
|---|---|---|---|---|
| Approving Building Plans | Duly filled application obtained from the councilmore details |
01 day after the getting the approval from planning committee after obtaining the NBRO and other reports | Front office officer | 0572245973 |
| Approval for land sub-division, amalgamation | Duly filled applicationmore details | 30 business days | Front office officer | 0572245973 |
| Issuing conformity certificate | Copy each of development plan issued and approved planmore details | 07 days | Front Office Staff | 0572245973 |
| Issuing Street Line /Building Line Certificates | Duly filled application more details | 30 minutes | Front Office Staff | 0572245973 |
| Issuing no acquisition Certificates | Application letter for non-acquisition certificate with the address of the property and assessment tax numbermore details | 30 minutes | Front Office Staff | 0572245973 |
| Request for permission to cause damages to road | Duly filled applicationmore details | 01 day | Front Office Staff | 0572245973 |
| Reservation of Crematorium | Duly filled application more details | 15 minutes | Front office officer, Crematorium Operator | 0572245973/0705602000 |
| Renting playgrounds | Dully filled application form obtained from front office`more details | 05 Minutes | Front office officer | 0572245973 |
| Amending names in assessment list | Request letter more details | 05 days | Front office officer | 0572245973 |
| Levying Assessment tax | Assessment notice issued by the council more details | 05 Minutes | Front office officer | 0572245973 |
| Levying Business tax | Business tax notice issued by the Councilmore details | 15 minutes | Front office officer | 0572245973 |
| Levying Industrial tax | Industrial tax notice issued by the Councilmore details | Front office officer | 0572245973 | |
| Environmental Protection License | more details | 15 minutes | Front office officer | 0572245973 |
| Renting vehicles and Machinery | Dully filled application form obtained from front officemore details | 15 minutes | Front office officer | 0572245973 |
| Providing gully bowser service | Dully filled application form obtained from front office more details | 10 Minutes | Front office officer | 0572245973 |
| Providing water bowser service | Dully filled application form obtained from front office more details | 10 Minutes | Front office officer | 0572245973 |
| Issuing advertisement display permits | Dully filled applicationmore details | 03 Days | Front office officer | 0572245973 |
| Issuing of Trade license | Dully filled applicationmore details | 15 Minutes | Front office officer | 0572245973 |
| Revalidation of development license | Dully filled applicationmore details | 07 Days | Front office officer | 0572245973 |
| Removing hazardous situation caused by trees | Dully filled application form obtained from front officemore details | 14 Days | Front office officer | 0572245973 |
| Paying and exempting from entertainment tax | Paying entertainment taxmore details | 01 day to levy the entertainment taxmore details | Front office officer | 0572245973 |
| Levying Taxes on sale of certain lands | Notice of tax on sale of certain lands sent by the Councilmore details | Front office officer | 0572245973 | |
| Giving consent to the Divisional Secretary in long term leasing of government lands | more details | 15 minutes | Front office officer | 0572245973 |
| Annual lease of trading rights of shops and rights to collect fees of the weekly-fairs owned by the Council. | Bid application to be submitted with two copies separatelymore details | 03 days from the day of bid opening | Front office officer | 0572245973 |
| levying acre tax | Tax notice issued by the Pradeshiya Sabhamore details | 05 minutes | Front office officer | 0572245973 |
